All RealDick products are handmade made-to-order. These incredible hand-crafted pieces of art are built to your exact specifications – and this process takes time. The current estimated timeline of the shipment of your order is below. Currently, our made-to-order RealDick takes an average of 2 days to ship. We only use the highest quality materials. You will receive an order confirmation email that will contain an estimated ship date. Please understand that this date is an estimate for when your order will ship, and your item may in fact ship ahead of schedule or it may ship a week late.

Thank you for your purchase! We are committed to providing high-quality products and excellent customer service. As part of this commitment, we offer a 90-day warranty on all our products.

All products include 90 Days warranty, so you can be assured of their quality.

All products are made from body-safe materials. They are free of phthalates and BPA and are made without latex.

You may cancel your order at no cost in the following situations:

1. Before Shipment: You may cancel any time before the order is shipped.
2. During Transit: If the order is still in transit, you may cancel it.
3. Unopened Package: If the package is delivered but unopened, you can return it to our warehouse. You will need to cover the return shipping cost, which we will refund to you via PayPal after receiving the package.

Refund or Return within 7 Days of Use

If you apply for a refund or return within 7 days of using the product, there will be a $29 processing fee to cover our shipping and handling costs. This applies to:

1. Dissatisfaction with Quality: If the product does not meet your expectations for quality.
2. Preference: If the product simply isn’t to your liking.

Refund or Return within 90 Days Due to Quality Issues

If you experience any quality issues with the product within 90 days of use, you may:

1. Request a Refund: A $29 processing fee will apply, covering our shipping and handling costs.
2. Request a Replacement: We will replace the item with a new one, or a similar product of equal value, at no additional cost. This replacement option is available only once.

Beyond 90 Days

After 90 days, we do not offer refunds or returns.

Note for Sliding Foreskin Dildo Products: We recommend repurchasing a new product after 90 days of use for optimal experience.

realdick.com uses a secure connection to protect your privacy. Purchase as a guest or create an account. All Realdick products are shipped in plain cardboard packaging via UPS, Federal Express or the United States Postal Service.

Customs duties, fees and applicable taxes are applied by the country of destination. We have no control over these charges and cannot give estimates on what they will cost. You will need to pay any required fees in order to get your realcock through customs. If you require assistance with the customs process you can request help from our freight provider or select your own provider.