We provide Free & Discreet shipping with the tracking numbers on all orders. We will send a tracking number to your Email box once your order is shipped. Please refer to the below sections for more details.
Note: We support international shipping.We can ship to many countries and regions around the world, including North America, Europe, and Asia, etc.
1.Where do you ship from?
We have warehouses in the United States, Germany, the UK, Canada, and Australia. Orders are prioritized for shipment from the nearest available warehouse. If items are out of stock locally, we will arrange delivery from another warehouse.
2.How long to process my order?
Your order will typically be processed within 8-12 hours after payment confirmation.
3.How long will it take to get my order?
(a)For items in stock at local country warehouses:
Standard: 3-5 business days
Express: 1-3 business days
(b)For items not in stock locally:
Standard: 5-15 business days
Express: 3-5 business days
(c)For countries in Asia, South America, Africa, etc.:
Standard: 7-14 business days
Express: 4-7 business days
Please note that the specific delivery time for your order will be displayed in the shipping details on your order page. This information is the most accurate and up-to-date for your shipment.
4.How much does the shipping cost?
Please refer to the sheet below:
|
Country |
Shipping methods |
Shipping fees |
|
USA/Asia |
Standard Shipping |
Free |
|
Expedited Shipping |
$19.99 |
|
|
Canada/Mexico/ South America/Europe |
Standard Shipping |
Free |
|
Expedited Shipping |
$29.99 |
Multiple Shipments
In order to provide optimal service to our clients, we utilize merchandise inventory from all of our warehouses across the country. If your order is being fulfilled by multiple warehouse locations, you may receive multiple shipments. Rest assured, there will be no additional shipping fee for orders that are split into multiple shipments.
5. What shipping carriers do you use?
Our shipping partners are USPS, UPS, FedEx, DHL,Royal Mail, etc. Once your order is shipped your will get a tracking number in your email box. You can track your package and contact the courier to arrange a suitable day for delivery if you need it.
6.What kind of packaging do you offer? Discreet Packaging?
We ensure that all shipping is discreet. All sex toy will be packed in a plain carton box. Your package will not display any information that reveals the nature of the product inside. You can rest assured that your privacy is of utmost importance to us throughout the entire shipping process.
Here is a sample photo of the package:
Note: For other countries (excluding the USA), the Carrier or Customs may open the package for inspection to determine import taxes.Please don’t worry about this, they will not damage the product.
7.Which countries can you ship to?
We can make shipments for lots of countries and regions all over the world.
However, due to import laws, we DO NOT SHIP to the following destinations:
Islamic countries, Philippines, India, Indonesia.
8.What about duty and taxes?
Our tax/duty policy varies by region:
(a)US & UK Customers: All shipments are entirely tax-free.
(b)Canada, EU Countries, & Australia:
Standard Shipping: No additional taxes/duties.
Express Shipping: May incur partial import duties (we recommend selecting Standard Shipping to avoid this).
(c)Other Countries: Please review your local tax regulations for details, or contact our support team for guidance.
If you encounter unexpected fees upon delivery, please contact us at info@realdick.com right away—we are here to help!
9.WRONG Address Disclaimer
lIt is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address.
If you decide to change your shipping address, please write to us at info@realdick.com as soon as you place your order.
