Product FAQ

Our dildos are made from body-safe silicone, which is a non-toxic, hypoallergenic, and durable material commonly used in high-quality intimate products. The curing method we use is tin-cured silicone, which ensures the material is stable and safe for use.

We also have the relevant certifications, if you need to check the details, please enter into this link Rohs-test-report

Yes, we offer customization for certain products.

The production cycle for customized products usually takes 30 to 45 days. These products will be shipped from the factory warehouse. Additionally, it will take 5 to 12 working days for delivery.

Please contact us at info@realdick.com for more details.

Yes, we prioritize sustainability and use eco-friendly materials and processes whenever possible.

If the item you want is still listed on our website but is out of stock, reach out to us at info@realdick.com. We'll check its availability status and ensure you're provided with all the relevant product details.

To maximize your product's lifespan:

• Use only water-based lubricants (oil-based can damage the silicone)

• Clean after each use with antibacterial soap and warm water

• Air dry completely - pat gently (don't rub)

• Store in a cool, dry place

• Avoid extreme temperatures and direct sunlight

• Never bite, pierce or expose to sharp objects

• Use adequate lubrication to prevent friction damage

• Storage temperature: Ideal between 15-25°C

• Travel recommendation: Use hard-shell case with ventilation holes

No problem! If you can’t find the answer you’re looking for, our team is here to help. Simply reach out to us at info@realdick.com, and we’ll get back to you as soon as possible. Your satisfaction is our priority, so don’t hesitate to ask—we’re happy to assist!